Payment & Shipping
** Please noto that Our last shipping day national is 20th December 2023. In the new year we will start shipping national and international from 2nd January 2024. **
IT'S COLD OUTSIDE
At temperatures below 0 ° there is a risk for the plants not to survive the transport undamaged. Therefore, there may be delays in shipping in appropriate weather. We ask for your understanding.
Alternatively, we offer you the possibility in the course of the ordering process under the item "shipping method" to add the shipping with heat pack. We recommend this from outside temperatures of less than 0 degrees Celsius. Shipping is then immediate, despite the low temperatures.
> Click here for heatpack
> Click here for winter packaging
PAYMENT
You have the following payment options:
- Prepayment by bank transfer
- Payment via PayPal
Payments by Mollie:
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Apple Pay
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Klarna invoice, Klarna Pay now
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Payment by credit card
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Przelewy24
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Giropay
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EPS
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iDEAL
bank details:
Schwarz GmbH & Co. KG
BIC: PBNKDEFF
IBAN: DE09 4401 0046 0755 1174 62
bank name: Postbank Dortmund
Paypal account:
info@bens-jungle.de
SHIPPING INFORMATIONS
WHERE DO WE SHIP?
The delivery takes place within Germany as well as in the European foreign countries.
HOW IS SHIPPED?
The products from our assortment are sent by parcel via DHL.
Delivery is Monday - Saturday. A delivery to PACKSTATIONEN by DHL / Deutsche Post is also possible.
HOW LONG DOES DELIVERY TAKE?
If no other period is specified in the item description, the delivery of the goods takes place in Germany within 2 to 3 days, for foreign deliveries within 5 - 7 days. When paying in advance the delivery period begins after receipt of payment.
Please note that on Sundays and public holidays delivery is not possible.
HOW DO YOU SHIP IN WINTER SEASON?
At temperatures below 0 ° there is a risk for the plants not to survive the transport undamaged. Therefore, there may be delays in shipping in appropriate weather. We ask for your understanding.
Alternatively, we offer you the possibility to add the shipping with heat pack. We recommend this from outside temperatures of less than 0 degrees Celsius. Shipping is then immediate, despite the low temperatures.
>> click here for heatpacks
HOW MUCH IS THE SHIPPING?
We charge a shipping fee within Germany in the amount of 5.90 EUR. Shipping in Europe is 14 EUR.